Triangle South Workforce Board


Our Staff


Executive Director of Workforce Development and WIOA Programs

The Executive Director carries out the agenda of the Triangle South Workforce Development Board by providing management and oversight to operational activities of the Workforce Innovation and Opportunity Act, to include (1) supervision of WIOA program operations and operations staff; (2) management of departmental budgeting and finances.

The Executive Director assesses and evaluates service delivery strategies and service provider outcomes; leads efforts to implement innovative and effective programs and services in keeping with state and federal policy direction; and prepares policies according to WIOA law and other operations activities.

In cooperation with staff and workforce development board committees, the Executive Director develops WIOA Requests for Proposals, reviews proposal submissions, recommends selection of service providers, and develops and oversees implementation of contracts. The Executive Director also serves as the lead contact with programmatic and administrative monitors and auditors from state and federal agencies.


Assistant Director of Workforce Development and Communications

The Assistant Director serves as NCWorks Online "Superuser" and provides programmatic and technical support to board staff and local service providers in the administration of participant data.

The Assistant Director also provides oversight to the four-county NCWorks Career Center One-Stop system through the development and implementation of all applicable policies, procedures, and the Request for Proposal Procurement process. She ensures that the local area service providers are on track with meeting state and federal performance measures.

The Assistant Director plays a vital role in the outreach and communications of the TSWDB to include overseeing social media management.

Angela Nicholson

Assistant Director of WIOA Programs and Policy

(919) 777-7712 |

Angela Nicholson

This role is responsible for monitoring and evaluating program services for the WIOA Title I Adult, Dislocated Worker, and Youth programs to ensure compliance with federal legislation and state and local issuances.

The Assitant Director acts as a liaison between the WIOA service providers, the Executive Director, and the Board, and is responsible for the development and evaluation of local area policy. She provides training to WIOA Title I staff, provides needed assistance to the Request for Proposal Process, and plays a critical role in the creation and development of strategies to improve service provision to WIOA populations.


Fiscal Coordinator

The Fiscal Coordinator is responsible for reviewing, auditing, and coding program expenditures and contractor budgets. The Fiscal Coordinator, in conjunction with the Triangle South Board, creates and tracks the annual budget for availability and expenditure of funds for the WIOA programs.


WIOA Business Services Coordinator

The WIOA Business Services Coordinator (BSC) builds connections between private and public-sector businesses and the workforce development system. The BSC is responsible for enhancing working relationships between the Board and area business, economic development, and the NCWorks Career Centers. The BSC helps businesses to identify workforce needs while promoting a culture of continuous improvement and customer service.

This role also provides oversight of the Incumbent Worker grant.

Jessica Ingram

Business Engagement Coordinator

(919) 777-7721 |

Jessica Ingram

The Business Engagement Coordinator (BEC) serves as a liaison between NCWorks Career Center staff and businesses for work-based learning opportunities to include Work Experience and On the Job Training placements.

The BEC meets with area businesses to assess workforce needs, identify resources, and discuss appropriate services that can be provided by the Triangle South Workforce Development Board, the Workforce Innovation and Opportunity Act programs and other NCWorks Career Center programs and partners, to include incumbent worker targeted grant programs.

Jessica Ingram serves as the Equal Opportunity Officer.

Zeickia Ledwell (Zack)

Finish Line Grant Coordinator

(919) 777-7711 |

Zeickia Ledwell (Zack)

The Finish Line Grant (FLG) Coordinator works directly with Central Carolina Community College, Sampson Community College, and our local area NCWorks Career Centers to ensure eligible students in need of emergency financial assistance are receiving the appropriate services to help them obtain their credentials.

The Coordinator provides overarching oversight and coordination of this program and works to ensure the financial expenditures are tracked and recorded internally, and that they are sent to the North Carolina Department of Commerce. He uses state guidance to determine student eligibility and makes direct contact with each applicant referred by the community colleges to ensure they understand program criteria.

Lillian Hatton

Workforce Specialist

Lillian Hatton

The Workforce Specialist serves as administrative support for the entire department with the primary responsibility of reviewing and processing the monthly Participant Status Reports submitted by WIOA Service Providers.

The Workforce Specialist conducts research to assist in the development and implementation of local area strategies to assist in the provision of services to individuals and employers. She also assists in the development and maintenance of local area policies and procedures and plays a critical role in the planning and implementation of the bi-monthly Triangle South Workforce Development Board Meetings.